I ordered a 421D in november I believe on the 16th. I still have not recieved it. The wait time on the web site says 3-5 weeks. I have called jeff 3 times with no one answering and since he doesnt have voice mail I havent recieved a call back. My payment went through on pay pal. I have even emailed him with no responce. I am getting really frustrated because my enclosure right now is on its last leg and it is the dead of winter and it is hard to keep my temps high enough. Please help with any ideas on what is going on. If I cant get ahold of him soon I will have to cancel my order and go else were.
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Long Wait time, no responce
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Re: Long Wait time, no responce
Originally posted by frankthesnake View PostI ordered a 421D in november I believe on the 16th. I still have not recieved it. The wait time on the web site says 3-5 weeks. I have called jeff 3 times with no one answering and since he doesnt have voice mail I havent recieved a call back. My payment went through on pay pal. I have even emailed him with no responce. I am getting really frustrated because my enclosure right now is on its last leg and it is the dead of winter and it is hard to keep my temps high enough. Please help with any ideas on what is going on. If I cant get ahold of him soon I will have to cancel my order and go else were.
relax Frank, I promise you'll get it and LOVE it!!! lol
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Re: Long Wait time, no responce
Originally posted by frankthesnake View PostThanks guys. I got through after a few rounds of phone tag. I should have it by friday he said. Somehow my order got put in the shipped section of his orders except it just never got shipped. I cant wait Sylvia will be very happy with her new cage
no one is perfect sometimes things go wrong.
I'm glad you made a connect and everything is straightened out !
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